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At NuMei, our customers are our top priority and we appreciate all the wonderful feedback we have received from them. Here are some of their comments:
LOVE your yarns; such nice quality!
3/15/2013 - Gina, Salley, SC
THANK YOU EVER SO MUCH FOR YOUR PROMPT REPLY. I REALLY APPRECIATE YOUR EXCELLENT SERVICE.
7/6/2012 - Marilyn, Tigard, OR
I've recently received my first order of yarn from you and am very pleased. Thanks in advance for your help! I'm looking forward to ordering more from you - the Berlini yarn is just soooo much nicer in quality than some of the other brands of ladder ribbon I've tried. It's softer and silkier and works up much nicer than the Dazzle, Ice, or JL yarns. :)
6/18/2012 - Brenda, Minooka, IL
I just had to reply to say THANK YOU. Received the yarn in today's mail. It is even more perfect than I had anticipated. Thank you for your quick attention. A delighted customer.
5/30/2012 - Ann, Port Orange, FL
Hi, Thanks so much. I really appreciate it and love all the yarn I have ordered from you.
5/20/2012 - Kathy, Kenosha, WI
I just received shipment of my most recent order. Thank you VERY much. I REALLY appreciate it! I am making NuMei the only ribbon ladder yarn supplier I will use from now on.
P.S. The east track jasmine is beautiful!
5/9/2012 - Nancy, Bridgewater, MA
I just received my yarn order... thank you! It is beautiful and a wonderful stash for my knitting loft! Thank you again and I am tickled with my yarn!
4/3/2012 - Chris, Helena, MT
Thanks for the information when I called. The yarn is just as you described and very soft. I will be ordering more in the future. Thanks!!!
2/29/2012 - Sandy, West Chester, OH
Thank you so much for rushing my order! The yarn arrived today and it is so beautiful, I can't wait to get started.
2/24/2012 - Heather, Alpharetta, GA
I got my order this morning and very pleased with the purchase...sometimes its hard to see color when its not right in front of you but I think I did okay...thank you!
1/21/2012 - Cathy, Plymouth, MN
Thank you. I always am VERY satisfied with your customer service. You guys ROCK!
1/18/2012 - Hazel, Florissant, CO
Order arrived yesterday. Beautiful!! Thank you.
12/1/2011 - Kathleen, Fernandina Beach, FL
Love you guys. so efficient!!!!!! Thank you.
11/11/2011 - Sheila, Statesboro, GA
Thank you. I really appreciate the personal touch.
11/7/2011 - Millie, Daly City, CA
I would like to thank you. You are always so helpful when I call.
11/4/2011 - Debra, Findlay, OH
Thank you for such speedy delivery and for helping me through my last order. I do very much appreciate it and will be a long time customer. Thanks!
10/30/2011 - Luann, Williamsurg, PA
I have just received my order this morning - thank you very much for your prompt and efficient service.
7/2/2011 - Catherine, UK
Hello, our order arrived today, & I just want to say how pleased my wife is that we ordered our wool from you. She is not only pleased with the wool itself, but also with the efficiency which brought it to us. We'll be ordering again, I'm sure. Thank you.
4/1/2011 - Barry, Ontario, Canada
Thanks for prompt service and good prices!
3/10/2011 - Amy, Savannah, GA
Hello, I received my order today and so pleased with it. Thank you and I will let others know of your site.
2/3/2011 - Jessie, Brackettville, TX 78832
Received my order today and very pleased. Thanks again.
12/23/2010 - Joyce, Chillicothe, OH
Just received my order....love the necklaces! And they came so quickly. My Aunt had made me one, so I ordered yarn from you to make my Christmas gifts, the red ladder yarn is absolutely yummy! thanks so much.
12/1/2010 - Carol, Jacksonville, FL
I want to thank you for offering a discount on full bags. I am not a retailer or resell anything - just a humble knitter of scarves that people seem to like. You offer a great service to folks like me and I wanted you to know how much I appreciate it. I look forward to being a repeat offender (i.e. shopper)!
Thank you again.
10/18/2010 - Lisa, Blue Bell, PA
I just wanted to tell you that I'm VERY pleased with how quickly my order arrived and very pleased about the condition of the items packed. Thanks a bunch!
10/18/2010 - Kathy, Laurinburg, NC
Thank you so very much. You have the most wonderful customer service ever! Have a great day, you just made mine.
10/9/2010 - Asha, Miami, FL
I just received my order and I am sooooo happy with everything. Great job!
8/24/2010 - Rosemary, Harpers Ferry, WV
The yarns are delicious and beautiful! Thank you so much for the work and pride you place on your work. I will be happy to give an excellent recommendation for your shop at any time.
7/29/2010 - Gail, Titon, GA
Received my order today - so prompt; love the yarn - thanks.
6/28/2010 - Carol, Wesley Chapel, FL
Got home from work late, to find my package waiting. Awesome customer service!
Thank you again.
5/28/2010 - Patti, Cleveland, OH
Received order today. Thank you for your incredibly fast service and free shipping. Will definitely place another order soon.
4/28/2010 - Kathy, Quebec, Canada
Thanks so much -- the colors are even more amazing in real life. Happily knitting in Florida.
4/21/2010 - Veronica, High Springs, FL
Thank you so much! I love your store and your yarn products by the way... just thought I would let you know. And great customer service!
3/30/2010 - Sherry, Houlton, ME
Thank you so much! This is great customer service. I will be sure to spread the news of your exemplary customer service as well as the wonderful selection of yarn!
3/21/2010 - Michell, Watkins, CO
I got the yarn for my Yggdrasil blanket yesterday and can say I'm VERY pleased! Not only with the yarn itself, but with the help you gave me!
Needless to say I've passed your website on to others in my knitting class & knitting circle.
3/19/2010 - Leslie, Selma, NC
Thanks again for your help - that's why I tend to like certain companies - the customer service brings me back!
3/13/2010 - Leslie, Selma, NC
Just wanted to let you know that I received my order today and it is BEAUTIFUL! Can't wait to start my knitting project using this yarn. But the main reason I am writing is to just thank you for the FAST shipping. I only order my yarn Tuesday and received it today (Friday) of the same week. That is extremely fast and I thank you very much. I love your yarns, this is the second time I've ordered from you and will definitely order more. Thank you again.
3/12/2010 - Teresa C., Kingsport, TN
Thank you once again for the beautiful yarn.
Barbara, Deposit, NY
I ordered your new Stellalume Yarn (bag of 10) in Fuchsia. It was absolutely awesome. I love the texture, sheen and saturation of color. The yarn drapes beautifully also. When it came in, I pulled out a ball and sat it on my desk AND DROOLED over it the rest of the day. I couldn't wait to get home and start crocheting it up. This yarn gives the shawl the much needed bling bling to take her outfit over the top and into the night. I just love it and will be ordering more to make myself a project for MYspring bling bling. Thanks!!! I've been looking for a yarn of this type for a long time.
3/8/2010 - Neva, Chicago, IL
The order arrived. The wool is superb and the work already started. Thank you for the quick delivery.
3/4/2010 - Veronique, France
Thank you for your quick response. I've just ordered a box of ladder yarns. We don't find such beautiful yarn like your Ladder yarn yet in Japan. Thank you.
3/3/2010 - Kana, Tokyo, Japan
Received order yesterday; Thanks so much! Nice colors. I will order again.
3/2/2010 - Doti, Hood River, OR
Thank you for the fast delivery. The yarn is perfect and your prices are great.
2/25/2010 - Cathy, Tampa, FL
I am totally impressed with your customer service!
2/21/2010 - Brenda, Valrico, FL
I wanted to inform you that i have received the package thank you. The yarn looks exactly like in the picture , I am very happy. Thank you.
2/11/2010 - Ronit, London, UK
Thank you for everything you have done for me. I have never experienced such a good customer service ever. I will definitely come back to you for more yarns and I will introduce you to many friends.
12/7/2009 - Sonyoung, Los Angeles, CA
Thank you for the lovely yarn. I am always pleased with my purchases from your company. The quality of your products is excellent.
12/5/2009 - Barbara, Deposit, NY
I just wanted to let you know how happy I have been with my purchases from you. The yarn has been wonderful to work with and I have loved the colors. I get so excited on the days that I know I have an order arriving.
12/3/2009 - Tonya, New Castle, IN
I just wanted to take this time to THANK YOU ALL for my very first order and purchase from your company. Included in this thank you, is the fact that you even revised the order when I wanted to add more yarn to it the day after I first placed the order! Even though it was a small order (to begin with), you were more than pleasant on the phone, and sent it out as promised! THANK YOU! I have bookmarked your company, and look forward to many more purchases in the days to come.
10/30/2009 - Lorraine, Olympia Fields, IL
I received both my orders yesterday. I really love these yarns. I think Ling is my favorite - it's so light and soft and its texture gives it personality - of the 4 kinds of yarn I ordered, followed by the linen. I love 'em all, though!
10/16/2009 - Katherine, Falls Church, VA
Thank you! I love all your yarns, especially your wonderful merinos.
10/9/2009 - Katherine, Falls Church, VA
The yarn arrived today and is lovely. Thank you.
5/13/2009 - Barbara, Deposit, NY
I just want to say that the yarn arrived and it is lovely. The color is very vibrant and just perfect, even better than the photo. Thank you so much.
5/3/2009 - Teresa, Kingswood, TX
My order arrived today! I am so happy that I am here for a big THANKS and for a new order. You are simply MARVELLOUS!!!! I am telling about NUMEI for every artists here in Brazil!
Much Love and Light!
3/21/2009 - Denise, Brazil
I received my order this morning, Sat 7.3.09, about 8 am UK time. Everything was in order. I was delighted with it. Thank you for such good, prompt service.
3/7/2009 - Villa, UK
We received our order yesterday. Thank you very very much and keep the good work going.
1/17/2009 - Gabriela, Mexico
I have placed numerous orders with you and have to tell you the yarn is wonderful!! Thank you so much!
12/4/2008 - Betty, Palm Desert, CA
My Denise kit arrived in perfect condition yesterday. Thanks so much!
11/13/2008 - Carol, Goldsboro, NC
Thank you for being so quick to pack and ship. I really appreciate it. Have a great day!
11/3/2008 - Cathy, Ogden, UT
Thank you! Thank you! Thank you! Received order yesterday August 27th. What a treat! Fast service and a product well described. Will definitely keep you on my favorites list!
8/28/2008 - Veronica, High Springs, FL
Hi, Just thought I’d let you know that I received my order yesterday, and I am absolutely delighted with the yarn. I will certainly be back, and will not hesitate to recommend you to others!
8/27/2008 - Debbie, UK
Package arrives yesterday....very fast. Thank you for such nice variety of colors in the grab bag. I will be making lots of cancer patients happy....thank you.
8/22/2008 - Bow, Honolulu, HI
Order arrived today! Great customer service! Great Job! Thanks!
8/21/2008 - Susan, Farmland, IN
Really appreciate your help. Will definitely do business with you all again because of your great support.
8/14/2008 - Norene, Norco, CA
As always your service is spectacular. Love shopping with you and love your yarn for baby blankets. They have become an expected baby gift by all!!!
7/11/2008 - Joy, Ellijay, GA
I LOVE the yarn! And, I've got my eye on a couple other yarns for a sweater for me & my mother-in-law, so I'll be back to order more soon.
7/3/2008 - Laurel, Warren, MI
Got my yarns in the mail. Thanks. Very beautiful.
6/13/2008 - Elaine, Cincinnati, OH
I received my package of yarn and I'm so happy with the lovely range of colors in the Boucle Assortment....Perfect for my needs. Thank you.
5/19/2008 - Bow, Honolulu, HI
Thank you so much. I appreciate your promptness and will definitely order other things as I need them from you. I am one happy knitter now.
5/8/2008 - Virginia, Oakland, CA
Hi, I'm impressed with the prompt update and shipping.
3/31/2008 - Luvena, New Brunswick, Canada
Thank you so much for the gift of beautiful yarn. My Denise Interchangeable Knitting Needles are WONDERFUL! Now I can knit in crowded spaces without elbowing my neighbors!! I finished the Pink Sparkle Scarf and have started the hat. I have some cold-blooded friends who I know would love to snuggle into that set on some of cold Illinois days. I'll be ordering more. Thanks again for the lovely yarn.
3/10/2008 - Sue, Macomb, IL
Thanks for your help and quick reply. Awesome website...first time there but now you are on my favourites page.
2/27/2008 - Shannon, Toronto, Canada
Hi there, I just wanted to let you know that my yarn order arrived today and I'm really totally happy with my purchase. What great yarn it is, especially the Merino yarn. Thanks.
2/20/2008 - Veronika, Covina, CA
The package has arrived. All items lovely. Thank you.
2/20/2008 - Venice, Dubuque, IA
Wow, you were fast! I ordered on Monday and had my needles by Friday. I'm impressed. I LOVE, LOVE, LOVE my new needles! I'd like others to know how great these needles are and how prompt your service is.
1/28/2008 - Debbie, Crescent City, CA
Just received my yarn yesterday afternoon and it is lovely - so very pleased with it. Thanks so much.
1/26/2008 - Connie, Roanoke, VA
As a long time purchase of Prism Yarn products, I am very impressed by the material you are and their prices!
1/12/2008 - Sara, Lynnwood, WA
Received the order today - I really appreciate the prompt service.
12/10/2007 - Bonnie, Mesquite, NV
I want to thank you for the incredibly prompt delivery of the knitting needle kit and cords we ordered from you. We ordered them on the evening of the 6th and received them the 9th; we were amazed. They were packaged well, came in perfect condition and have already made one and two partial projects.
Thanks again. I will recommend you and order from you again.
11/17/2007 - Barbara, Barre, VT
I am SOOOOO pleased with my bargain bags! The colors are EXACTLY what I wanted! I guess that's why I love ordering from y'all -
11/2/2007 - Leslie, Selma, NC
Dear NuMei--Just a note to thank you for your care and attention to my recent order. I really appreciated that you sent the dyelot I needed. I thank you for the extra effort and the prompt service I received.
10/23/2007 - Lynn, Novato, CA
I just wanted to thank you for your unbelievable quick service! I have used the circular needles already for a project I was knitting on straight needles, which was too bulky and I'm so impressed by how the needles turn to lock into place. Am so glad I didn't go with the other brand that has problems with unscrewing from the cable (what I had read online from customers). I am so pleased - thank you. Am sure I will have the cable kit for the rest of my lifetime and use it with every project at least around necklines.
9/20/2007 - Linda, Dover, NH
Packaged arrived...thak you. I am happy with the selections.
9/11/2007 - Florence, Honolulu, HI
I received my order of Denise needles on Saturday. I was delighted to see the order come so quickly!! Thank you so much! I just love the needles too! Again, thank you for the fast shipment.
7/29/2007 - Cat S, Plattsmouth, NE
I received the yarn just a few minutes ago. Thanks again. You guys are great!
5/31/2007 - Stella, Reston, VA
Just want you to know...I'm a novice knitter, but am really happy with the Denise needles so far! I plan to take them on vacation this summer!
5/16/2007 - Susan P, Emeryville, CA
Thanks for the prompt shipping. I'm thrilled with my new needle stuff.
5/1/2007 - Robin, Westwood, MA
I received my package today and was very pleased to see the needles. I can't wait to use them!! Thank you very much for all yoru help.
1/25/2007 - CL, Haledon, NJ
Thanks again for all the great yarns. I will send pix when I get done with the collage poncho. Right now I'm madly knitting scarves for my daughter. Thanks again.
1/2/2007 - Kathleen, Brookfield, WI
Every item PERFECT, wrapping,
mailing 'instructions' etc. also all PERFECT...very, very good
service, thank so much again....very pleased.
11/17/2006 - Val, BC, Canada
Fantastic, very fast to get shipment out...wonderful, am very pleased! Thanks a million, always THE BEST service from you. I will recommend you everywhere. I make and sell scarves, so the word will spread! Thanks again.
11/7/2006 - VG, British Columbia, Canada
Thank you so very much for sending this pattern! You are a top notch yarn distributor! And your yarn is fantastic!
9/11/2006 - LC, Corona, CA
Thank you for your quick shipment and for your gorgeous yarn. This is my second order and I have been pleased that the yarn looks even more beautiful in person. I have already started the bright baby blanket and can't wait to use the Stained Glass and Desire yarns. Ordering is easy and your yarns are great. I made several gifts last year with the cotton chenille and was very satisfied.
8/11/2006 - KH, Columbus, OH
Hello - I received my order today. This fiber is a gorgeous color, and I can't wait to start swatching it! I hope my swatch and garment will feel as wonderful as the yarn does on the ball. Thanks for the great price and prompt shipping.
6/6/2006 - MS, Cincinnati, OH
Wow! That was fast! Thank you so much! I am writing a book, should be out end of this year having to do with suppies for arts and crafts. Your site is going to be added as a ten star site for product quality, cost, and customer service! And this is one of the reasons why! Thanks a bunch!
5/21/2006 - Mel, Webster, NY
I just received my purchase and could not be happier. I will share your site with all my knitting friends.
5/19/2006 - JD, Keene Valley, NY
Hello NuMei people,
Thank you so very much for this great yarn - it arrived last week while I was on holiday. The colours are gorgeous and I am looking forward to knitting teddy bears with it for my family. Your service is excellent and I am very happy, a fine transaction. Your website is now firmly on my "favourites" list. 5/14/2006 - Janet, Queensland, Australia
Hi, I got my yarns today. They were great deals.
5/2/2006 - JK, Kennebunkport, ME
I've already put in two orders for your yarn, and will probably break down soon and put in another one. The quality of the yarn is wonderful, and the prices are great. I am currently making the Desire and Stained Glass Scarf from your pattern, and will wear it tomorrow night to a fancy dinner.
4/28/2006 - TJ, Slingerlands, NY
Thank you for your prompt service. I ordered my Denise knitting needles on Thursday and they arrived in my neighbors mail (USPS mistake) on Saturday. My neighbor delivered them to me Sunday afternoon --- what a pleasant surprise. I started a felted bag and I love them. Thank you again!
4/4/2006 - Athena, Pittsburg, PA
Got my order today...it is gorgeous stuff. Thank you so much.
4/1/2006 - JMW, Clinton, WI
THANK YOU SO MUCH FOR THE SPEEDY SERVICE!
3/28/2006 - ET, Las Vegas, NV
I received your chenille today. It's very nice. I'll be in touch soon. Thanks a lot.
3/11/2006 - LK, Mexico
Received my Denise needles and extender yesterday and I love 'em. Thank you for the speedy service. Look forward to ordering from you again, soon.
1/20/2006 - BJ Smith, WA
Thank you for the prompt and efficient way you dealt with my order which arrived yesterday. I am really delighted with the yarn and at such a brilliant price. I appreciate the fact that this was sale price, and after looking at some of the beautiful yarns you can supply I am sure I shall be back for more at a later date.
1/14/2006 - A Smith, UK
Hello: I just wanted to drop you a note to say how very pleased I am with my yarn from NuMei. The quality of the yarn is incredible for the price. And your shipping is super fast! I will definitely be ordering again and I will recommend your store to all my knitting friends.
GW, Philadelphia, PA
Thank you so very much for my Denise interchangeable knitting needle set! I'd searched online for the best price, and so by chance, I guess, I found Numei. The item was well-packaged and arrived in a timely manner, and I already love the Denise set! I've looked around at the other things that you have to offer, and have you bookmarked so I can shop again. Thanks again!
3/16/2005 - B Brown, Hillsdale, MI
I received my order and am very very happy with your speedy service & your e-mail letting me know when sent. I will be ordering from you in the future and pass the word on to my friend. My experience with you was the very best.Ideal. Thank you very much. You will be hearing from me in the future. THANK YOU, Phyllis
3/6/2005 - Phyllis, Coos Bay, OR
You have the best 'help' I have ever encountered!
3/3/2005 - JR, Waldorf, MD
A quick note to say thanks for the great service. Received my order yesterday and I am extremely happy with it.
2/23/2005 - PD, Queensland, Australia
I was so pleased to see the beautiful yarns. I especially like your prices!! Thanks!
2/13/2005 - MKC, Flag Pond, TN
Just wanted to let you know that I got my order and I LOVE, LOVE, LOVE your new line of yarns. One is nicer than the next. Thank you so much!!!
2/10/2005 - CM< Cedar Grove, NJ
Oh my God! You have made me such a happy woman!! I got my order yesterday and can now (finally, after five weeks of chasing down those needle sets) replace the needles my dog ate AND make my triplet girls some darling little hats with that fabulous chenille yarn!!! Thank you so much!
2/4/2005 - RR, Aurora, CO
I just wanted to let you know how much I love your yarns. And I plan on ordering a lot more!!!!! I do not knit, and they work really well for crocheting. It is just so hard to choose, due to all of the beautiful colors. Thanks so much!
1/6/2005 - NH, Chico, CA
Thanks so much. I love the yarn - thanks for good service.
12/8/2004 - JH, Shoreline, WA
Received the yarn today. It's beautiful! The substitution is much more to my liking -- I'm definitely not an orange/rust person! I'm anxious to start my afghan (probably in January) and see how it will look. The texture of your yarn feels wonderful and I foresee many more orders coming your way. Thanks again for all your help.
12/3/2004 - BW, Oklahoma City, OK
I just received your yarns today - they are absolutely gorgeous!!!!! Thank you so much for the quick delivery. I know now where to purchase my yarns - and will spread the word to my friends.
Again, thank you!
11/12/2004 - MC, Charlottesville, VA
I received the chenille yarn earlier this week and I'm very pleased with the order. Now I wish I ordered more of the Vino chenille. It's absolutely beautiful!
11/10/2004 - VB, Kenosha, WI
What service! I placed an order with you on 10/19/04 and just received my Denice Knitting Needle Set about a half-hour ago . . . .on 10/22/04. They look great and can't wait to finish my housework so I can sit down and exchange my knitting project from a pair of straight needles onto my new Denise needles. Glad you were there when I wanted you and glad that I found you.
10/22/2004 - DK, La Feria, TX
I'm writing to compliment you on your lovely wools (as we Brits call all yarns!) and your FANTASTIC customer service! I ordered a selection of Numei yarns online and was delighted to receive them -In London- within ONE week!!! I've already created a beautiful scarf and can't wait to get started on more. Your yarns are tremendous value and I'll be shopping for more.
10/16/2004 - Alison, London, UK